Success Stories

Feedback and Incentives Improves Performance
Proof Operators at Union National Bank, Little Rock, Arkansas, by Bill Abernathy

Rewarding Customer ATM Usage
Union National Bank, Little Rock, Arkansas, by Bill Abernathy

Using Incentives to Improve Performance
Commercial Lenders at Union National Bank, Little Rock, Arkansas, by Bill Abernathy

Using Incentives to Improve Faculty Performance
Ohio University – Chillicothe Branch Campus, by Bill Abernathy

Giving Money Back for Quality Saves a Food Distrubution Company $10,000 in One Quarter. by Melodie Bateman and Timothy Ludwig

Behavior Based Safety: Linbeck Case Study, by Grainne Matthews

The Performance Diagnostic Checklist Effectively Identifies Areas of Organizational Improvement by Ralph N. Pampino and David A. Wilder

Lottery Bonus Contingencies Can Improve Performance in Human Service Organizations, by Stacey Small and Mark R. Dixon

Knowledge Management System Saves Over $57k Annually, by Jacalyn Smeltzer

Portuguese translation of article: Sistema de Gestão de Conhecimento Economiza Mais de US$ 57.000 Por Ano, translated by Marcelo J. M. Silva

Use of the Performance Diagnostic Checklist to Improve Performance at Two Restaurant Sites, by Byron Wine, Manual Rodriguez, and David Wilder